We are thrilled to announce that our new client area website — dubbed My WP NET — is now live! A lot of hard work has gone into building My WP NET to ensure that it is easy to use, looks great and integrates smoothly with our main public website.
All existing customers have access to My WP NET now, just request a password reset and you will be sent a new password to your registered email address. If you have any problems please contact us and we’ll get you set up.
My WP NET is a customer portal website — an account is automatically created when you purchase any of our services, you can then log in to access your hosting services Plesk Panel, pay invoices, open and manage support tickets and read helpful information in the KnowledgeBase. You can also read system status and updates.
Also included in My WP NET, we now have fully automated ordering and provisioning with online payments via credit card, PayPal and bank direct credit. Credit card payments are processed by 2CheckOut.com — a high security, fully PCI compliant payment gateway. All services can now be paid on a monthly or annual recurring basis.
Please note that WP NET does not store (or transmit) any of your credit card information — all payment information is entered only on 2CheckOut’s secure payment page. However, as an added protection for your personal data — we do also encrypt all My WP NET customer pages with SSL too.
Please note that content for the KnowledgeBase is still a work in progress — we’re working on it as fast as we can. We look forward to hearing your feedback and comments and continuing to build and develop these resources further.