Customer Survey

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Your Details

May we use the comments you provide as a testimonial on our website? We may edit for brevity.

Your Feedback

How important were these factors in your decision to host with WP NET? (Drag and drop to order items)
  • WordPress support & expertise
  • Security and reliability
  • NZ Location
  • Hosting performance
Has the speed of our hosting met your expectations? Do our hosting plan's features meet your needs?
TerribleNot so goodAverageGoodExcellent
This includes the My WP NET customer portal (Account Admin, Billing, KnowledgeBase and Support Ticket systems) and Plesk Panel.
TerribleNot so goodAverageGoodExcellent
Have we responded to your enquiries in reasonable time? Have we addressed all your questions satisfactorily? Have we been friendly, courteous and professional?
TerribleNot so goodAverageGoodExcellent
Please provide an overall indication of your experience with WP NET, so far.
Very unsatisfiedUnsatisfiedNeutralSatisfiedVery satisfied
NoMaybeYesYes, and I have done so!
Please provide any additional feedback, comments or suggestions you may have. Whether it's positive or negative – we really appreciate any feedback you provide.

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