Customer Survey

Your Details

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May we use the comments you provide as a testimonial on our website? We may edit for brevity.

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Your Feedback

Please rank - in order of importance - the reasons that you chose to host with WP NET.

How important were these factors in your decision to host with WP NET? (Drag and drop to order items)

WordPress support & expertise
Security and reliability
NZ Location
Hosting performance

How do you rate our Managed WordPress hosting performance and features?*

Has the speed of our hosting met your expectations? Do our hosting plan's features meet your needs?

How do you rate our online systems and controls panels?*

This includes the My WP NET customer portal (Account Admin, Billing, KnowledgeBase and Support Ticket systems) and Plesk Panel.

How do you rate our customer service and technical support?*

Have we responded to your enquiries in reasonable time? Have we addressed all your questions satisfactorily? Have we been friendly, courteous and professional?

Overall, how satisfied are you with WP NET?*

Please provide an overall indication of your experience with WP NET, so far.

Would you recommend WP NET to others?*

No	Maybe	Yes	Yes, and I have done so!

Comments

Please provide any additional feedback, comments or suggestions you may have. Whether it's positive or negative – we really appreciate any feedback you provide.

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