General

  • Can I register or transfer a domain with WP NET?

    - by GB

    Yes — WP NET provides domain registration, renewal and transfer services.

    When you sign up for a hosting account, you can opt to register a new domain, or transfer an existing one.

    Domain Pricing

    • .nz | co.nz | .net.nz | .org.nz | .geek.nz | .kiwi.nz — $50 / year
    • All other TLDs — $40 / year

    All domains can be registered for 1 – 2 years.

    Supported TLDs

    • .nz | .co.nz | .geek.nz | .kiwi.nz | .net.nz | .org.nz | .biz | .com | .info | .net | .org

    Domain pricing is in NZD, excluding GST. For more information, see our Domain Checker page.

  • Can WP NET update pages, posts and other content for me?

    - by GB

    Generally speaking, we do not provide content management services, however if it is something quick and simple, we may be able to do it for you. Please open a support ticket and we’ll let you know if it can be covered by your support service, or whether there will be additional fees.

  • Does WP NET host email?

    - by GB

    No — we do not provide email hosting services. We recommend that you host your email with a specialist mail hosting provider, such as:

    If you register or transfer your domain to WP NET, we provide email forwarders for email addresses under those domains. For example, if you registered website.nz with us, you could add an email forwarder to catch all mail addressed to hello@website.nz and forward it to youraccount@gmail.com. You can set up as many email fowarders as you need.

  • Does WP NET provide free SSL certificates?

    - by GB

    Yes, all hosting plans and servers can use free SSL (TLS) certificates provided by Let’s Encrypt. Installation and renewal of Let’s Encrypt certificates is handled automatically.

    You are also able to use certificates from other sources, such as an Extended Validation (EV) and other specialised types of certificates.

    If you have any questions, please contact us.

  • Does WP NET provide SEO services?

    - by GB

    No — we do not offer SEO (search engine optimisation) or SEM (search engine marketing) services.

  • How is WP NET different from other web hosts?

    - by GB

    WP NET is a dedicated WordPress web host — run by developers with years of experience building, maintaining and supporting WordPress websites. WP NET’s hosting service and features goes beyond your standard web hosting in terms of features, support and performance.

    Our hosting services are built upon state-of-the-art cloud hosting technology, and our servers are optimised to run WordPress and nothing else. We implement numerous security and performance enhancements so that your sites are as fast and secure as possible.

    When you contact WP NET support, you’re dealing directly with an experienced WordPress developer who knows what they are talking about.

  • How do I activate my website on WP NET?

    - by GB

    Once your WP NET hosting account is active you will receive an email with instructions on how to do this. This email will include an IP address for the WP NET server where your hosting account is located. You will need to edit your domain’s DNS ‘A’ record to point to this IP address.

    If you need any help with setting up or configuring your DNS, please open a suport ticket and we will be happy to help.

  • I need a small change made to my site — can WP NET help?

    - by GB

    We try to be as helpful as we can — it really depends on what it is you need done.

    Existing customers should open a support ticket and then we’ll let you know if we can help. Development fees may apply.

  • I need some development work done — can WP NET help?

    - by GB

    Our WP Expert WordPress developers are available to our existing hosting customers only.

    As a small, distributed team, we must ensure that we reserve sufficient resources for incidental support, maintenance and management tasks. Therefore, we do not take on large-scale projects, such as complete site builds.

    If you’re a WP NET customer with a development enquiry, please open a support ticket and we’ll let you know if we can help.

    For suggestions on where to find a WordPress designer or developer, please see Find a WordPress Developer.

  • My site gets a lot of traffic — can WP NET handle it?

    - by GB

    If your site gets a lot of traffic, we recommend our single-tenant WP Server. With WP Server, you have dedicated resources just for your website(s) and improved isolation from other customers.

    Our WP Site and WP Studio hosting is a shared-server platform, especially designed to run WordPress websites. We run a low number of sites per server and we over-spec CPU and RAM resources. While this platform is suitable for most small-to-medium sized sites, for very high-traffic, WooCommerce, LMS, membership and other application-type sites, WP Server is a better choice.

    If you’re not sure about what kind of hosting service you need, please get in touch and we’ll be happy to discuss your requirements.

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